How to forward an email as an attachment (Outlook 2016 for Mac)

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Sometimes ITSG will ask you to forward an email as an attachment for troubleshooting purposes.

This article will guide you through the process in Outlook 2016 for Mac

Step 1

Right click on the email in question in your inbox, choose "Forward Special", then "As Attachment".

step-1.png

Step 2

Update the subject to be relevant to the request (e.g. "Received spam email" or something similar). Fill in a quick message so ITSG know what this is about. Make sure you can see the attachment underneath the subject. Then, send the email!

step-2.png


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